Troubled Network?

Mail not working? Have trouble logging on to our network. Our Online Support contains quick fixes for most of your problems. Below is our quick reference information and links to more information. If you have any problems with these instructions, please call us at 866-300-5273.
Thank you for selecting us to provide your Internet solution.

Be advised that we do allow our users to spam other users. These are grounds to be terminated from our system and you will not get a refund on payments.

Under no circumstances should you reveal any of your passwords to others.

• How do I setup my email?
  SMTP & POP3 Mail Servers: mail.njdialup.com
  E-Mail address: username@njdialup.com
  E-Mail User ID: username@njdialup.com
  E-Mail Password: password
  
  

  If you are using an E-mail client other than Microsoft Outlook,
  you may need to replace the @ at sign in the UserID,
  with a % percent sign. This is true for many Netscape users.

• How do I setup my FTP access?
  FTP Server: If you have a Web site package, you may be setup with
  FTP access to that site to upload and download files to your site.
  FTP Server Address: ftp.yourdomain.com
  FTP Server User ID: username
  FTP Server Password: password

• Q: How do I access the WebTrends traffic analysis for my Web site?

• A: You may also have the optional WebTrends traffic analysis service.
  WebTrends Server URL: http://webtrends.aosweb.com:1099
  WebTrends User ID: username
  WebTrends Password: password

  Q: What are your DNS servers?
  
  Primary DNS Server: 65.89.12.70 (ns1.aosweb.net)
  Secondary DNS Server: 65.89.12.71 (ns2.aosweb.net)

  Setup your system to use the default gateway on the remote network.

  If these answers didn't help you, please see the information below.

• Windows 95/98 Dialup Configuration Instructions
  Get you Windows 95/98 computer configured for dialup access.

• Mac Dialup Configuration Instructions
  Get you Mac computer configured for dialup access.

• Windows NT Dialup Configuration Instructions
  Get you Windows NT system configured for dialup access.

• POP E-mail Configuration Instructions
  Find out how to get your POP email delivered to your computer's inbox.

• Online Mail Server Away from home? Use this web interface to view, and answer your NJDialup.com mail.

• Terms and Conditions of Use
  Be sure to read our terms and conditions of use.

• Privacy Policy

• Trouble Tickets
  Do you have a technical issue? Open a trouble ticket now and have your issue resolved within a few hours. Use this for questions like adding new pop email accounts, filters, and static ip account questions.

  Open A Trouble Ticket

  Do you have a technical issue? Open a trouble ticket now and have your issue resolved within a few hours.

  User Name: Issue: When did the problem begin? How can we contact you?

• Dialup TechSupport
  If you have a dialup technical support issue, you may call our dialup technical
  support number at 1-866-300-5273.